Shipping policy

New Zealand delivery

Happy Horn currently accepts orders for delivery within New Zealand. International delivery is not available.

Delivery charges

Available delivery options and the final delivery charge are shown at checkout before you pay. All prices are in New Zealand dollars. We are not GST registered and do not charge GST.

Dispatch and delivery

We send an order confirmation after checkout and a shipping confirmation when your order is dispatched. Any delivery estimates shown at checkout are estimates, not guaranteed arrival dates. Weekends, public holidays, rural delivery and carrier disruptions can affect timing.

Please check your email and delivery address before placing your order. If something needs changing, contact us as soon as possible. We will help where we can, but changes may not be possible once a parcel has been dispatched.

Delayed, missing or damaged parcels

Email 6916sam21@gmail.com with your order number if there is a delivery problem. We will investigate with the carrier and arrange the remedy required by New Zealand consumer law. You do not need to resolve a carrier claim yourself.

Nothing in this policy limits your rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.